How to Use Inventory Transfer in RepairDesk?

How To Transfer Inventory Between Stores

Managing inventory across multiple repair shop locations doesn't have to mean stock shortages, mismatched records, or delayed repairs.

RepairDesk's Inventory Transfer feature lets you seamlessly move parts, accessories, and devices between store locations ensuring every location has the right stock at the right time. Whether you're replenishing a high-demand part at a busy location, redistributing slow-moving inventory, or fulfilling a customer repair that requires a part from another store, RepairDesk tracks every transfer from creation through shipment to receiving, so your records stay accurate and nothing goes missing in transit.

You can also trigger transfers directly from the Low Stock Report, making restocking faster and more proactive.

Video Guide

This guide walks you through how to create, process, receive, and report on inventory transfers in RepairDesk so your multi-location repair business runs smoothly with full inventory visibility across every store.


FAQs

Q. Can I keep track of items which have been shipped but not yet received?
A. Yes. You can track shipped but not yet received items using the In Transit Inventory Report in RepairDesk. This report provides details like shipped quantity, received quantity, transfer status, and tracking ID. Filters allow users to search by destination store, date, or SKU for better tracking. If items are delayed, users can check the tracking ID or take action on faulty/rejected stock.
Q. How can I transfer a Serial from one store to another?
You can simply search for a serial while adding a transfer order. If the item is serialized, only the selected serial will be transferred to another store. Once the serial is added in the line, the user cannot change the added serials.
Q. What will happen to Canceled transfer orders?
Both the sender and receiver can cancel the transfer order. Once the sender cancels the order, the system will ask whether to add the inventory back to the system or mark it as faulty and not add it back. The canceled order will still be present in the In Transit Inventory Report.

Q. Can I create a Transfer Order using the Low Stock Report?
Yes. You can easily transfer inventory between stores using the Low Stock Report in RepairDesk. This report lists products that have fallen below their minimum stock levels, allowing you to create a Transfer Order directly from the report. Simply select the items, specify the required quantity, and proceed with the transfer.
Q. Can I transfer multiple serials using the inventory transfer functionality?
Yes. Simply select a serialized item from the Item Name column while creating a Transfer Order. After selecting the item, you can choose specific serials from the Select Serials dialog either by manual selection or a barcode scanner. Based on the scanned serial, its quantity and cost price will be updated in the Transfer Order. Specify an appropriate shipping status for the serialized items.

Q. How can I create an Inter Company Invoice?
You can create an Inter Company Invoice in RepairDesk by first enabling Inter Company Invoicing in Franchise Management. Then, go to Inventory Transfer > Create Transfer Order, add items, and select Create Invoice. Only items marked as shipped will be included in the invoice. After creation, you can manage payments and view invoices in the Manage Invoices section.
Q. Can I view and sort inventory items by physical location on Transfer Orders?
Yes. Transfer Orders now show the Physical Location of each inventory item to make item picking faster and easier. When creating or viewing a Transfer Order, you'll see a Physical Location column next to the item name, showing exactly where each item is stored in your warehouse or store. The same information is also visible when you print the Transfer Order. All line items can be sorted alphanumerically by physical location — simply click the sorting icon on the Physical Location column. This helps staff move through the warehouse smoothly without backtracking, saving time and reducing effort, especially for large transfer orders.
How can I generate the Transfer Order Snapshots?
You can schedule Transfer Order Snapshots to capture your transfer order data at regular intervals.

Go to Store Settings > Inventory > Inventory Configuration > Advance > Transfer Order Snapshot

When setting up a snapshot, you can choose how you'd like to receive it, via email, through the Export Log Report, or both.

If you choose email, simply select the employees who should receive the snapshot.

All snapshots saved to the Export Log Report can be downloaded at any time, making it easy to maintain historical records and access past transfer order data whenever needed.