Concepts
Special Part and Special Part Order
In RepairDesk, a Special Part is any item that your business rarely engages with. This could be any item, whether you stock it or not, but you need to serve the customer whenever they come in. With RepairDesk's Special Part feature you can easily ...
Lock Screen
To enhance the security of our application and prevent unauthorized access, we have implemented a lock screen feature in the Repairdesk. This feature allows users to specify a screen timeout duration according to their preference. If there is no ...
⚡ How to process an Exchange in RepairDesk?
RepairDesk refund module allows you to exchange any item with another one and also generate a new invoice for efficient tracking of the entire exchange process. The workflow is simple. The item the customer wants to exchange is first added to the ...
How to set warranty for a repair part?
A. Setting Warranty Manually Just follow these steps: 1. Go to Inventory. 2, Select Manage Inventory. 3. Open Products. 4. Open a repair item. 5. Under Product Info tab, set warranty in relevant fields (See attached image). 6. Hit Save button. B. ...
How to set warranty for a repair service?
In RepairDesk you can specify warranty for a repair service in multiple ways as listed below: Set a default warranty for all repair services from Store Settings Set warranty for each repair service individually from Manage Repairs Set warranty for a ...