OrderSync

OrderSync: Vendor to PO Automation

Cellphone & Computer repair shop owners often buy parts from vendor websites (MobileSentrix, Injured Gadgets, PhoneLCDParts) but skip adding them to RepairDesk because manual entry takes time.

With OrderSync, you simply enter the vendor order number, select the device category, and RepairDesk uses AI to map the brand and device model and create a purchase order. This saves time, keeps inventory updated, and helps you track accurate margins.

OrderSync Video Guide:

FAQs:

Which cellphone parts and accessory vendors does OrderSync integrate with?

Supported Vendors:

  • Phone LCD Parts
  • MobileSentrix (US, Canada, UK)
  • Injured Gadgets
  • Mobilenzo
  • Wholesale Gadget Parts
  • Parts4Cells
  • One Source Supplier
  • Nexus Cellular
  • Balaji Wireless

How can I manage employee access to OrderSync?
  1. Navigate to Store Settings.
  2. Click Employees → Roles & Permissions.
  3. Locate OrderSync Permissions and update the access settings as needed.

What should users do if the inventory mapping is inaccurate?
If the fetched mapping is incorrect, users can manually update it. Once corrected, the system saves the mapping. The next time the same SKU is scanned or added to an order in OrderSync, the updated mapping is automatically applied and synced to the inventory database. Over time, OrderSync learns from these changes and consistently uses the previously configured mapping.

What happens if I have create multiple locations under MobileSentrix?

If your MobileSentrix account includes multiple locations, you’ll need to reconnect OrderSync while logged into the correct MobileSentrix location.

This ensures that OrderSync syncs inventory with the intended location and maintains accurate stock data.


Is dual tax support available for all users?

Dual tax support in OrderSync is currently available only for Canada when creating purchase orders with MobileSentrix (Canada).

In these cases, the applicable taxes—QST and GST, or HST and GST—are automatically synced.


Can I make attribute mapping mandatory in OrderSync?

When creating a purchase order through OrderSync, product attributes must be correctly mapped. By default, OrderSync uses AI to automatically map attributes or applies existing mappings if the SKU already exists in your inventory.

In some cases, attributes may not be mapped correctly, which can lead to inventory inconsistencies. To prevent this, you can require all attribute fields to be mapped before a purchase order is created. This requirement can be enforced based on specific employee roles.

To make attribute mapping mandatory:

  1. Click the nine-dot menu in the top-right corner to open Settings.

  2. Navigate to Employee Settings and select Manage Roles.

  3. For the role you want to apply this rule to, click the action button and select Permissions.

  4. Scroll down to the OrderSync section and click the plus (+) icon to expand the settings.

  5. Enable Make the attributes field mapping compulsory.

Once enabled, purchase orders cannot be created unless all required attributes are properly mapped. This helps ensure data accuracy and prevents inventory issues caused by incomplete mappings.

How to manage drafts and Order History in OrderSync

In this article, we will learn how to manage drafts and view order history in OrderSync. 


Step 1: Open OrderSync from the right drawer. 



Step 2: Click on the Import History tab. With this new Import History tab, you can now save orders as draft and can view past orders. You can also search and filter orders by supplier or order status for quick access. 



Step 3: Within each draft order that is saved, the mappings for the line items are also autosaved. To view the line items falling under each item, click on any of the draft order.