OrderSync

OrderSync

Managing purchase orders manually is time-consuming. The OrderSync Application in RepairDesk streamlines this process by allowing you to enter an order ID from integrated vendors and automatically create a purchase order. It ensures that existing SKUs are mapped accurately, while AI mapping assists in mapping new SKUs. You can review and edit attributes before finalizing a purchase order.

OrderSync Video Guide:

FAQs:

How can I access the OrderSync application?
1

Navigate to AppStore.

2

Search for OrderSync from the AppStore in the right-side drawer.


How can I create a purchase order using OrderSync?


1

Open the OrderSync Application from the Appstore.

2

Select a vendor from the list of integrated vendors.

3

Enter the Order ID from the vendor.

4

Review and verify SKU mapping:

  • If the SKU exists in inventory, it will be mapped automatically.
  • If the SKU does not exist, AI mapping will suggest attributes.
  • You can edit SKU attributes before finalizing the order.
5

Click “Create Purchase Order” to generate the order in RepairDesk.


Which Vendors are integrated within OrderSync?

Supported Vendors:

  • MobileSentrix (US)
  • MobileSentrix (Canada)
  • Injured Gadgets
  • Phone LCD Parts
  • Parts4Cells
  • One Source Supplier
  • Wholesale Gadget Parts
  • Nexus Cellular
  • Balaji Wireless
  • Repair Outlet
  • Mobilenzo

How can I control employee access to OrderSync?
1

Navigate to Store Settings.

2

Click on Employees > Roles Permissions.

3

Locate OrderSync Permissions and modify access settings.


Can users edit the retail price within OrderSync?
Yes, users can edit the retail price within OrderSync.
What can users do if the mapping fetched from the inventory is inaccurate?
Users can change the mapping if it is inaccurate. The next time the same SKU is scanned or included in an order in OrderSync, the existing mapping will be applied and updated in the inventory database. The system will learn and fetch the previously configured mapping automatically.

What happens if I have multiple locations under MobileSentrix?

If you have multiple locations under a single MobileSentrix account, you need to reconnect OrderSync while logged into the correct MobileSentrix location to ensure the right inventory sync.


Is dual tax support available for all users?

OrderSync supports dual tax for only Canada when creating purchase orders with MobileSentrix (Canada). Both applicable taxes—QST and GST or HST and GST—will be synced automatically.


How to manage drafts and Order History in OrderSync

In this article, we will learn how to manage drafts and view order history in OrderSync. 


Step 1: Open OrderSync from the right drawer. 



Step 2: Click on the Import History tab. With this new Import History tab, you can now save orders as draft and can view past orders. You can also search and filter orders by supplier or order status for quick access. 



Step 3: Within each draft order that is saved, the mappings for the line items are also autosaved. To view the line items falling under each item, click on any of the draft order.