Label Templates

Overview:

RepairDesk’s labeling system is built to tackle everyday challenges in a repair shop. You get clean, scannable, professional labels for every item in your workflow — all within your POS.

Here’s how we can help you:

Problem	How Labels Help
Technicians mix up devices on the workbench	Ticket Labels show device details, customer name, and due date — scan the barcode to instantly bring up the job in RepairDesk
Time wasted searching for inventory	Inventory Labels let you scan SKUs or serials to pull up product info in seconds
Pricing errors or miscommunication during trade-ins	Trade-In Labels display device condition, variant, and price clearly — no guesswork
Jewelry repairs or micro-items get lost or mislabeled	Rat Tail & Barbell Labels are optimized for small, delicate items — clearly tagged without clutter

Templates

Ticket Label Template:
Using a ticket label helps track repair items. Print a label and stick it to the customer’s item to show info like name, issue, and due date. The printed barcode lets you scan and instantly open the job in RepairDesk.

Available Templates:

Default: Clean, text-first layout with barcode and customer info
Professional: Includes branding, refined layout, and price if relevant
Rat Tail & Barbell: Ideal for jewelry, watches, and pendants

To access Ticket Label Templates: Go to the 9 dots menu Tap Store Settings > Module Configurations > Tickets

Inventory Label Template:

Inventory labels simplify stock handling. With just a scan, staff can pull up product info, pricing, and availability. Running low on a fast-selling accessory? Just scan the label to check stock and reorder — no manual lookup needed. It’s fast, accurate, and built for how repair shops move.

Available Templates:

Default: Product name, price, and SKU in a compact layout
Professional: Branding and barcode, ideal for shelf display
Rat Tail & Barbell: Compact layout for jewelry or serialized parts

To access Inventory Label Templates:

Go to the 9 dots menu, Tap Store Settings > Module Configurations > Inventory

Jewelry Label Template:
Need to tag tiny parts like jewelry or microchips? Professional labels are available for these unique needs. These minimize clutter and maximize space on narrow products.

Trade-In Label Template:
Used for labeling devices that are traded in, ensuring each item is uniquely identified (with variant details) when resold or refurbished.

Bundle Label Template:
Used for kits, accessories, or multi-product deals packaged together.

⚠️ Pro Tip: Keep it clean. Labels are small, so only include essential info to keep them readable.

Inventory Serial, Trade-In & Bundle Labels

Templates Overview:

Label Type	Default	Professional	Jewelry Versions
Jewelry Labels			Yes (Rat Tail, Barbell)
Trade-In Labels	Yes	Yes	N/A
Bundle Labels	Yes	Yes	N/A

Ticket Label: Printers & Dimensions Table

Ticket Label Type	Recommended Dimensions	Supported Printers
Default	88 mm × 28 mm	Zebra ZSB-DP12, Zebra ZSB-DP14, Dymo LabelWriter 550
Professional	88 mm × 28 mm	Zebra ZSB-DP12, Zebra ZSB-DP14, Dymo LabelWriter 550
Rat Tail Label	55.88 mm × 12.7 mm	Zebra ZD421CN
Barbell Label	57.15 mm × 12.7 mm	Zebra ZD421CN

Here’s a simple rule of thumb:

ZSB-DP12 → Great for general repair shops (phones, tablets, accessories)
ZSB-DP14 → Best for larger labels and bundles
ZD421CN → Perfect for jewelry, barbell tags, and rat tail labels

Check full specs & order links →

How to Setup Labels

Go to 9 dots > Store Settings > Module Configurations > Label Sizes to edit the label size as per your requirements.

Edit the sizes and tap Save Changes.

You can print configured labels from the following screens:

Ticket Creation on POS

Manage Tickets

Manage Products Listing Page

Customizing Labels

To customize labels, go to 9 dots > Store Settings > Module Configurations > Template Editor. (Learn More)

Select the label you want to customize (e.g. Ticket Label Template) and tap Action > Edit.

Edit the template using available tags and click Save.

Note: You can also customize the template using custom CSS, Tap the Source Button

Paste your custom HTML and click Save.

To revert to the recommended template:

Go to Action
Tap Reset Template

FAQs:

Can I configure Label Sizes for each individual printers?

QZ Tray Configuration

Navigate to 9 dots > Store Settings > Hardware Settings > QZ Tray

Tap Settings against the printer you want to configure.

Select the Printer Type.

Select the required Width and Height for the label.

PrintNode Configuration
Go to 9 dots > Integrations > PrintNode

Tap Sync Printers to load your available devices.

Tap Action > Edit for the printer you want to configure.

Select the required label sizes.

Operating System Printer Settings
You can also configure sizes through your PC, laptop, or tablet by going to Advanced Printer Settings.

Can you hide price on inventory label template?

Yes, you can hide the price on the inventory label template. Go to: 9 dots > Store Settings > Module Configurations > Label Sizes and turn on the trigger for Hide Price on Inventory Label.