How to Process Payments using RepairDesk Payments?

This article will guide you through everything you need to know about processing payments within RepairDesk, making it easy and efficient for your repair business to handle transactions. With our step-by-step video tutorial, you’ll learn how to seamlessly manage payments.

Let's dive into the video and start mastering payments with RepairDesk!

Learn how to process payments using RD Pay

FAQs

Q: What card types does RepairDesk Payments accept?
A: RepairDesk Payments supports all major credit and debit cards, charging a flat rate for each processed transaction.
Q: Does RepairDesk Payments support Apple Pay or Google Pay?
A: Yes, RepairDesk Payments supports Apple Pay and Google Pay at the same flat rate as other major debit and credit cards.
Q. How can I process a card not present transaction?
A. A card-not-present (CNP) transaction happens when a credit card isn't physically presented to the merchant at checkout

To accept a card not present transaction follow the instructions given in the video below:

Or head to RepairDesk Payments >> advanced configuration and enable the following trigger:

Next, you'll need to input the API Token for the virtual terminal. To find the API Token Key please follow the instructions in the video here
Copy and paste the API token key to the RepairDesk configuration page.

Now you'll see a button “Virtual Terminal” on the checkout screen where you can manually enter the credit card details to accept "card not present" transactions.

Merchant rates for CNP transactions
We charge a flat rate of 2.8% + 30c for card-not-present transactions.

Card-not-present fraud
Without physically seeing or checking the card, business owners are vulnerable to credit card fraud. Card-not-present fraud happens when a fraudster uses another person’s compromised card information to make a purchase remotely.

It’s your responsibility to do everything you can to protect your card-not-present transactions

Q. Why am I seeing an "Invalid CVV Code" error when charging a saved card on file?
If the card was originally saved using Apple Pay using Save Card on File via Apple Pay, this error can occur. That’s because Apple Pay doesn’t use a traditional CVV code—instead, it generates a one-time security code for each transaction. Since this code expires after the initial payment, any attempt to charge the saved card later will result in an "Invalid CVV Code" error.
To avoid this, we recommend asking the customer to enter the code manually.