Q. Can I upload device Pre or Post repair device condition image against a repair ticket?
A. Yes, you can upload Pre-post repair device condition, in order to know more
Click Here.
Q. Is there any trigger through which user can make it mandatory to select Pre -Post device condition?
A. Yes, you can make it mandatory to select Pre-post device condition
Click here to View in Detail how to make it mandatory.
Q. Is there any other way to add pre /post device condition?
A. Yes, user can change the View to add Pre /postCondition from setting by selecting the view.
when user will select Drop down, this is how it displays
.Q. Can I select specific Catagory for pre /post repair condition when adding against any specific ticket?
A. if a user adds pre-post condition from manage ticket against any ticket, category selection option will not be available.
Q.How I can add a category and pre-post condition against it?
A. You can not add Catagory, Lready created repair category will be displayed here. In order to know how to add repair category
click here.
The user just needs to Click on action and press Edit, after edit user can add device conditions which should be comma separated and click save.
After Pressing Edit add the required device conditions and press save.