Can I search any specific ticket?
Yes, you surely can.
1. Go to Repairs > Manage Tickets.
2. Click on Search Filter to show Filter settings.
3. Apply a filter to search for a specific ticket by narrowing down your search.

3. You can search tickets by applying multiple filters:
Search by ID/Name/Phone/IMEI: You can search tickets by
ticket id, customer name, device model or IMEI.
Ticket Type: You can filter tickets by different types
i.e. Repairs, Unlocking, etc
Ticket Status: You can filter tickets by ticket status.
Assigned
To: You
can search tickets by the ticket assignee.
From Date - To Date: You can search tickets by selecting dates from the calendar.
Hide Closed Tickets (Trigger): Activate trigger to hide those tickets which have been closed from search results.
FAQs
Q. Can I export ticket details?
A. Yes. RepairDesk allows you to export a CSV file containing ticket details according to the parameters which you selected in Search Filter. To get this CSV file:1. Set parameters in Search Filter. 2. Click on Search button. 3. Now click on Export Tickets button to download a CSV file. This file with contain details of tickets according to your search criteria. 