If you plan to send or receive text messages in the United States, it’s essential to understand 10DLC compliance. This article explains what it is, why it matters, and how we make the process seamless for you.
10DLC stands for 10-Digit Long Code. It’s a messaging standard introduced by U.S. mobile carriers to improve the deliverability, trust, and compliance of business text messages.
If you’re sending messages via a virtual number in the U.S., you must register for 10DLC.
Yes. RepairDesk SMS is fully compliant with 10DLC. When you purchase a US-based virtual number, we help you with the 10DLC registration.
Important: If your number is not registered, your messages may be blocked by carriers.
Timeline: Registration typically takes 24 - 72 hours once we receive all your details. In some cases, it may take up to 1-2 weeks.
What We Need From You:
Once we have these details, our implementation team will handle the rest, including submission to The Campaign Registry (TCR), the official body managing 10DLC compliance.
10DLC ensures your SMS messages get delivered, your business stays compliant, and your customers trust your communications. While other providers ask you to handle registration yourself, RepairDesk makes it easy. We handle the heavy lifting — all you have to do is provide your business details.
If you have questions, reach out to your Account Executive or our support team at support@repairdesk.co. We’re here to help.
Once we receive the required information from you, our implementation team takes care of everything, from start to finish.
Once you sign up for the RepairDesk integrated phone system, our implementation team will work with you to complete the registration.
Yes, absolutely! If the text message contains a URL and the number is not 10DLC compliant, the message will likely be marked as spam.
Any business that wants to send or receive text messages using our platform must be 10DLC compliant. You can learn more about review automation here.
No! It’s a mandatory requirement from U.S. mobile carriers for any business sending SMS. You only need one campaign if the brand and messaging purpose are consistent across all locations.
Yes, you’ll need to pay the one-time brand and vetting fees of US$19 only.
Yes! 10DLC registration requires a business website with a visible Privacy Policy and Terms & Conditions. This is a carrier requirement, not a RepairDesk policy.
If you don’t have a website:
It’s quick and affordable.
You only need one campaign if the brand and messaging purpose are consistent across all locations.