2 - Tickets

  1. How does ticket section works?

  2. How to create a repair ticket?

  3. How does RepairDesk calculate profit on a repair?

  4. How Can I Export Repair Tickets To Excel Format?

  5. Enter PIN before an employee can create repair ticket

  6. Can I Change Service Receipt Layout?

  7. How to make it compulsory to add pre/post repair device conditions?

  8. How Can I Process Warranty Claim for Repair Services?

  9. How Can I Process Warranty Claim for Repair Parts?

  10. How to transfer ticket from one store to another location?

  11. How to Create RMA for Tickets From the Tickets Screen?

  12. Can I update/ edit an existing ticket's details?

  13. How to manage ticket status?

  14. How do I change ticket numbers?

  15. How to add Staff comments?

  16. How to add diagnostic notes to tickets and invoices?

  17. How to add device pre/post repair condition?

  18. How can I view all the tickets?

  19. Can I search any specific ticket?

  20. How can I add customer information on new ticket?

  21. How can I add Device Location?

  22. How can I add repair device details on new ticket?

  23. How can I add unlocking device details on new ticket?

  24. How can I link inventory parts with ticket repair item?

  25. Can I send ticket updates to the customer?

  26. How can I view complete ticket details?

  27. How to delete a repair ticket?

  28. Can I upload device Pre or Post repair device condition image against a repair ticket?

  29. How to re-assign repair ticket to a technician?

  30. Is there a way to show tickets to all employees?

  31. Can I get notifications when a Ticket is assigned to me?

  32. Ticket Settings

  33. How Can I Export Repair Tickets To Excel Format?

  34. How can I set serial as the default input field when creating a ticket?

  35. How to upload attachments on repair ticket?

  36. Billable Hours

  37. Deposits Functionality In RepairDesk

  38. ⚡ How to Process the Warranty Claim for a Repair Service?

  39. ⚡ How to Process the Warranty Claim for a Repair Part?

Feedback and Knowledge Base