How can I use Google Cloud Print?

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RepairDesk allows users to leverage Google Cloud Print to print jobs via local printers using their devices and automate printing tasks remotely. Please follow these instructions to use Google Cloud Print for your repair store.

How to set up Google Cloud Print


1. Open the Google Chrome browser and head to Settings.
2. Click on Show Advanced Settings and you will find the Google Cloud Print settings there. Alternatively, you can enter "Cloud Print" in the Settings search bar. 
3. Click on Manage

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4. The Devices screen will now appear. Click on Add Printers to sync with Google Cloud Print. 

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5. On the next screen, select the printers you would like to sync with Google Cloud Print from the list.
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6. Now log into your RepairDesk account and select Integrations from the menu. From here, select Google Cloud Print to access the integration settings. Click on Enable Google Cloud Print to turn the integration on, and Sync Printers to synchronize your printers with RepairDesk via Google Cloud Print. 

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7. You'll see the following permission request screen when clicking on the 
Enable Google Cloud Print button. Click Allow to proceed. 

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8. You should now be redirected back to the settings screen. Clicking on Sync Printers on the Google Cloud Print integration page will automatically detect printers connected to the system and will attempt to sync them with RepairDesk. 

9. Select the printers you want to sync with Google Cloud Print. Click on the Action button to Edit or Delete a printer. To add more printers, click on the Add Printers from Google button

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10. Click on the Action button and select the Edit option to enable or disable triggers. You can also select which kind of receipts or invoices you want the printer to automatically print. Once you have made your changes, click on Save.  


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FAQs

Q. Where can I view my print jobs? A. You can view the list of print jobs from Google by using the following link:
https://www.google.com/cloudprint#jobs

Q. Which triggers are available when setting up a printer with Google Cloud Print?
A. The following triggers are available:

1. Service Receipt:
A docket receipt printed on thermal paper with customer & item information. With this trigger, you can set your printer up so that whenever you book a repair job through the point of sale, it should automatically print out a docket receipt using Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: 80mm x 297mm

2. Invoice:
An invoice printed on A4 paper with customer & item information. With this trigger, you can set your printer up so that whenever you book a repair job or sell an accessory item through the point of sale, it will automatically print an invoice on an A4-sized or letter-sized sheet using Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: A4 or Letter

 3. Trade-In Receipt:
With this trigger, you can set your printer up so that you can print a receipt with information on a trade-in using Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: 80mm x 297mm, A4 or Letter

 4. Reconciliation Report On End Shift:
With this trigger, you can set your printer up so that you can print a receipt with the end-of-day information using Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: 80mm x 297mm, A4 or Letter

 5. Ticket Label:
With this trigger, you can set your printer up so that whenever you book a repair job through the point of sale, it automatically prints ticket labels using Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: 54mm x 28mm

 6. Inventory Label:
With this trigger, you can set your printer up so that you can print out inventory labels using Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: A4 or Letter

 7. Self Check-In Label:
With this trigger, you can set your printer up so that whenever a customer fills out the Self Check-In form, a label is automatically printed through Google Cloud Print. You can also select a number of printout templates once you enable this trigger.

Size: 54mm x 28mm

Q. How can I print receipts, labels, and invoices?

A. To know more about how to print mini-receipts, labels or invoices, please click here.

Q. How can I customize receipts, labels, and invoices?

A. To know more about customizing receipts, labels or invoices, please click here.

Q. How can I improve print speed?
A. To further improve your speed while using Google Cloud Print, you need to download and install the Google Cloud Print Service client.
To set up the Google Cloud Print Service on your system, please follow these steps: 1. Go to the Google Cloud Print Service client download link. 2. Click on the "Download Google Cloud Print Service" button to start the download. 3. Once the setup files are downloaded, run the installer. 4. To configure your printers, please follow these instructions Note: Please ensure that you have the latest version of Google Chrome running on your system. The Google Cloud Print Service client only works for Google Chrome and Windows 7 or above.

Q. Which printers work well with Google Cloud Print?
A. To see the list of printers that work optimally with Google Cloud Print, please follow this link


Q.How can users only enable Google Cloud Print for tickets?
A. From the Google Cloud Print integration settings, select your desired printer and click on the Edit button, then under the Thermal Receipt Ticket section, click on the Enable button. This will enable thermal printing for tickets only.

RepairDesk Google Cloud Print Setup Image 7

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