How Custom Fields work on iPad POS Register App?

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Custom fields functionality on iPad allows you to create new fields for device type, color, notes and other parameters to customize the workflow according to your business needs.  So if you are running a computer repair, watch repair, jewellery repair, musical instrument repair, bicycle or any other type of electronics repair store, then with custom fields functionality, RepairDesk will be the best fit to meet the needs of your business. This will also facilitate your employees to manage their work operations with customization and get more clarity on their job roles.

Following three types of custom fields can be created in RepairDesk:
  • Textfield
  • Dropdown
  • Checkbox
The video below is set up to show you how to set up custom fields from web to capture additional information against a repair ticket. However please note that, custom fields are set against specific repair categories.


Custom Fields on iPad POS Register App

Custom fields set from web will be reflected on iPad POS Register as well. While creating a repair ticket, you will see some additional custom fields against the selected category as shown below.

Note: Fields that are set mandatory from web will also be mandatory on iPad and system will give a pop-up to fill in the required fields to successfully create the repair ticket.

Custom fields added while creating a repair ticket will also be shown from manage tickets view.

1. Head to View Tickets
2. Tap on the device details section and you will get the following pop-up

3. You will see a section for custom fields where custom fields added while creating a ticket are displayed

4. You can also edit the already added custom fields or fill out the missed fields using the add/edit option

Note: Please note that if you have added more than 4 custom fields, then please scroll down to view the remaining  fields added.

By hitting Add/Edit Custom Fields, user will get the following pop-up

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