You can upload photos for Pre-Repair Device Condition under Other Information while creating a repair ticket. Tap on "+" to add photos.
From the pop-up screen, you can upload a photo either directly from Camera or upload a photo from Library.
Once a photo is uploaded, you can see attachments under Pre Repair Deice Photos. To upload another photo, tap the "+" icon again.
To delete a photo, long press the attachment. You will see a pop up screen. Tap on Delete to remove photo. Tap on Cancel to return back to screen without deleting attachment.
Once pre-repair device photos are uploaded, you can view them later under Device Information after opening a repair ticket.
Q. How to add pre-repair device conditions in iOS App?
A. Please check this article to know how to add pre repair device conditions in RepairDesk's iOS App.
Q. Where can I view these photos?
A. To view pre-repair device condition photos you would have to login to RepairDesk Web App.
Q. Can I add post-repair device conditions as well via iOS App?
A. Currently this option is not available in RepairDesk's iOS App. You can only add pre-repair device condition photos via our iOS App.