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  1. be able to edit your clock in/clock out

    you should be able to edit your time clock in or out with admin approval. for example say i got to work at 11 but for some reason i did not get a chance to clock in when I got there and forgot all day till it was time to clock out. i think you should be able to back date the time in or out but it would be in Red or yellow untill it was appproved by admin. then it would turn Green. or stay red when admin doesnt approve it. all the other times that are normal…

    5 votes
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    There is permission under Store Settings > Employees > Manage Roles Permission > Select Role > Clock In/Out > Update Clock In / Out

    Once you assign permission to a specific role, the user of that specific role will be able to update the clock in/out record.
    Admin can also add a new clock in/out record anytime from the timesheet report.

  2. 20 votes
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    1 comment  ·  Admin →
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  3. Remove pre-device conditions from customer invoice

    Please add a toggle feature that allows you to remove the pre-device conditions from the customer invoice.

    1 vote
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  4. Syncing the calendar with outlook calendar and Google calendar

    I suggest to sync the calendar to outlook and Google calendar to be linked with calendar app on the smartphone of the employees.

    3 votes
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    We have added Google Calendar Integration with RepairDesk. It allows employers or field technician to integrate their RepairDesk account with Google Calendar. As soon a repair ticket is updated its status is automatically updated on Google Calendar. It also allows employees to view scheduled tasks and repair jobs assigned to them using Google Calendar website or mobile app

    You can connect this integration from the following link:-
    https://app.repairdesk.co/index.php?r=user/googlesetting

  5. 10 votes
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    1 comment  ·  Admin →
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    We added functionality to create "Refurb ticket’ from a trade-in device and associated part cost becomes the “Refurb cost” automatically when device is marked with status repaired/completed.
    Moreover, refurb cost is added in your “Total Cost” when you sell the trade-in device.

    You can check section “G – Pending for Refurbishment and Refurb Ticket” from following knowledgebase article for your understanding:-

    https://repairdesk.uservoice.com/knowledgebase/articles/791691-how-can-i-sell-refurbished-or-pre-owned-cell-phone

  6. Integrate with tyro payments

    If love to see RD integrated with tyro payments, Australia's largest independent eftpos provider.

    With Tyro there are no hidden costs, lock-in contracts, set-up, admin or break fees and they're merchant service fees are transparent.

    And you can take payments from all major EFTPOS, credit and debit cards including UnionPay and Apple Pay. That's why a lot of Australian merchants choose to use tyro rather than the offerings of the big banks

    If it was integrated it would streamline things by taking card payments with Tyro’s reliable Tap&Go EFTPOS terminals, it would eliminate double data entries and re-keying errors, and…

    18 votes
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    1 comment  ·  Admin →
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  7. Imei

    Allow the IMEI field to take more characters. When scanning CDMA phones, they have MEIDs which are longer than the 15 digit IMEIs and it doesn't allow for the full number to go in.

    5 votes
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  8. Please add the feature to Download

    Be able to Download All Invoices in One csv file, and not only by page.

    1 vote
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  9. Need IMEI, Colour and Serial number Space on Accessories/New Phone items

    Hi Team,
    we have excellent platform for Accessories and Repairs.

    As we all know we all sell New Outright Handset,Battery and Refurbished phones etc.

    While we are selling this product to customer if we have space to add imei number or serial number that will be good to print Invoice with more particular details.

    As invoices needs with imei numbers for manufacturer warranty and our own warranty.

    1 vote
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    Hey Raj,

    We have introduced feature of serialized inventory that allow you add IMEI/Serials for new handsets, refurbished phones and parts. You can also add variant info like color, size, network & condition while generating the serials.

    You can have clear tractability of inventory items from receiving from your vendor till sales to end customers.

    You can check more details from the following link:-
    https://repairdesk.uservoice.com/knowledgebase/articles/930741-serialized-inventory

  10. Leave POS categories out of website widget

    Have the ability to leave out certain categories from the POS side when using the integrated website widget.

    For ex:

    I have computer parts, services, etc in the POS for our employees to use. I do not, however, want customers to have to go through everything in our POS system to find what they need. I just want customers to see phone and tablet repairs on the website instead of all of "our" categories.

    2 votes
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  11. 1 vote
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  12. 2 votes
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  13. 2 votes
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  14. suggestion about receipt/print

    i have checked system working excellent. most of thoughts for repair business has been covered. but while using system found some suggestion.

    in setting/ admin panel there should be option where admin can enable disable option for receipt, invoice, mini invoice etc

    further more. terminology should be like this

    for Invoice. Invoice or mini invoice
    for ticket.. Service Ticket or Mini Service Ticket

    as receipt word giving confusion is this receipt of ticket or receipt of invoice.

    1 vote
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    Our “Template Editor” feature allows you to edit template of “Receipt, Invoice, Mini Receipt and Label” using WYSIWYG Editor

    You can go to Settings > Integrations > Template Editor > Edit Templete > Update the title of your choice > Save

  15. Partial Received Options for the Purchase Order

    Often when you make a purchase Order, not all items are shipped from the supplier at the same time, but he splits the packages and some items are received quickly, while others take a while.
    However, at the Purchase Order, there is not option to choose, which items are already received and which items you are still waiting for. You can only change the status to received, and then the systems thinks that all items are received.

    However, it would be nice if the admin/technician can choose, which items from the purchase order were really received and which are pending…

    1 vote
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    We have released Goods received note functionality that will allow you to accept partial inventory against any purchase order.
    You can create multiple Goods Received Note against each purchase order & for better inventory tracking you can also create serialized inventory so that the quantities can be tracked and their cost value can be allocated.
    For More Info:
    https://repairdesk.uservoice.com/knowledgebase/articles/1093384-how-to-receive-partial-stock-and-create-a-goods-re

  16. Add quantity to inventory and Inventory Page Refresh

    We need to be able to be able to do +3 on adding 3 items to inventory instead of changing the total inventory quantity. Example if 6 already in stock, i don't want the staff to have to change the quantity to 9. Reduces errors. Staff permissions should be able to add inventory quantity but not delete existing quantity.

    Also, whenever an inventory item is updated, it refreshes back to page one. When editing multiple items, this takes too much time and too many clicks to get back to previous inventory page you were on. It should refresh back to…

    1 vote
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  17. Add a searchbox in POS

    Will be good to add a serch box in POS to find a models fastly.

    3 votes
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    completed  ·  0 comments  ·  Admin →
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  18. Add shipping costs to subtotal/tax/total area in purchase orders

    I have no way to separate the shipping from my order and have it just at the bottom with the totals (i would like it to show below the tax)

    5 votes
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  19. Add a notes section to invoice

    When a customer brings in a device for a repair and a further fault is noticed. "ie replace screen on ipad" If the corners are bent the screen doesn't always fit tight. This needs to be stated on the customers invoice so that if they come back we don't have to go searching to see if any notes were added to the ticket

    1 vote
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    We have added an option to enable “Invoice Notes”.
    You can go to Store Settings > Module Configurations > POS > Enable option ‘Enable Invoice Note On Checkout’.

    Once you enable the option, it will allow you to enter “Invoice Notes” on the checkout screen. You can edit invoice notes anytime on “Edit Invoice” screen from “Manage Invoices” section.

  20. Can we have option to customised print inventory label like price , name of product or barcode

    Option to choose some one need price on it some don't need
    Please customised label choose option

    3 votes
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    1 comment  ·  Admin →
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