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  1. Date field, next to customer signature on Tax Invoice

    I currently get my customers to sign a copy of the tax invoice which I file away, to say the have picked up their unit (doesn't matter fixed or not fixed)

    This is just incase they want to dispute a collection. But there is no date, to verify, the collection.

    A simple date field would help, next to the signature field.

    1 vote
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    0 comments  ·  Admin →
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  2. Exporting filtered records

    When filtering records eg stock records by Apple, the export option currently will export all manufacturer instead of just the filtered records

    2 votes
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    under review  ·  1 comment  ·  Admin →
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  3. display customer address on drop down

    Can you display the first line of the customer address when selecting customer from the POS.?
    Not all our customers give email addresses so the only way to confirm a returning customer is to ask the first line of the address

    2 votes
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  4. Register

    Hi Usman

    The POS is basically a cash register so it should work in the same format
    1. Select manufacturer,model repair part...
    After pressing next, the part should show in the register
    Then either select another part and press next (this should also show in the register) or have another button as well as next like "complete or confirm. It has also been mentioned that repair parts and accessories are merged. You need to be able to add another part from the same screen
    2. Once you get to checkout it gives a list of print types which opens another…

    1 vote
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  5. Add some more functionality to the scan function. Change the workflow

    The software has a scan function. You can push the on the button for the scan function and then scan a ticket and then you get some basic information.
    But there should be some more information here at this point. You get only some basic information, but I think it shall work like the following.

    Customer comes with a broken device. He explaines the mistake to the person at the front desk. The person at the front desk writes in the comments, what is wrong with the device and puts a label on the device and gives it to the…

    3 votes
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  6. 0 votes
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    0 comments  ·  RD Connect  ·  Admin →
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  7. Integrate DingConnect to allow us to sell mobile top ups to customers

    When we sell phones, customers may ask for a SIM card, currently we have to log into DingConnect to issue the voucher and copy and paste it into the receipt.

    If you integrated it with DingConnects API it would save time and be much more professional.

    0 votes
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  8. Suggested Reorder Report

    Hi - With new devices just about been released all the time and devices been discontinued. Our inventory requirements will constantly change. Most of your users will no doubt be too busy to see the trends that are happening within their business. Which is why I am asking your for your help?
    We have our stock levels already entered, Repair shops will order what this tells them and yet parts maybe not been used as fast as what 6 months ago they once were. These slow movers now need not be held in inventory in the volume they once were.…

    0 votes
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  9. code for first name in canned responses

    Currently all emails and texts say Hi First Name Last Name - it is less personal than having just the first name. It also saves characters in SMS.

    I also would like to have the {device} code just show the name of the device, rather than the full device AND what it is having repaired - it just looks silly having "Your iPhone 6 iPhone 6 battery iPhone 6 screen has been repaired"

    0 votes
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